RETURN & REFUND POLICY

At ZAMZAM GADGETS, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.

Return Eligibility

You have 7 days after receiving your order to request a return.

To be eligible for a return:

• Item must be unused, undamaged, and in original packaging
• All accessories, manuals, and tags must be included
• Proof of purchase or order number is required

Non-Returnable Items

The following items cannot be returned:

• Used or damaged products caused by the customer
• Items without original packaging or accessories
• Clearance or sale items (if marked non-returnable)

Refund Process

Once we receive and inspect the returned item:

• Approved refunds will be issued within 5–7 working days
• Refunds will be processed via bank transfer or original payment method
• Shipping charges are non-refundable

Return Shipping

Customers are responsible for return shipping costs unless the product is defective or wrong item was sent.

To start a return, contact us:
📞 0315-6446899